Our Policies

Our Approach

Treatment will focus on assisting you with nutrition knowledge, skills and tools for exploring your needs, behavioral strategies and support in order to reach a desired health goal. There is no definite length of treatment for individual sessions. Session numbers and frequency will be based on individual goals, needs and desire to engage in nutrition therapy.

Confidentiality

Your confidentiality is maintained regarding all information except in emergency situations that involve serious harm to you or others, as in the case of suicide, child abuse or grave disability. Should we seek consultation from colleagues to improve my ability to help you, your name will be withheld. In all other situations, we will only release information regarding your treatment if I have your written permission.

Privacy

Your privacy is important to us and reasonable measures are taken to assure that communication by email and phone is secure. We will never share or sell your information and never send you promotional emails or texts. Please see our Contact Us page to opt in or opt out of text messages.

Cancellation Policy

Your appointment time has been reserved for you. If you need to cancel or reschedule an appointment, you must give a minimum of 48 hours advance notice. If you do not notify us more than 48 hours in advance, you will be charged for your appointment.

If you cannot make the appointment, we may be able to accommodate you with a virtual appointment at that time or will try to accommodate you with another time in the next 24 hours. If we, or you are unable to reschedule for a time in the next 24 hours, you will be charged for the appointment.

*Exceptions are made for officially advised driving restrictions and for officially advised emergency school closures.

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